via jdpower.com
While the competition peaks at “about average”, Apple passes “better than most” to be “among the best”.
Not sure the word “among” is even necessary.
Five Stars, When Nobody Else Could Garner Four
Tag Archives: Motorola
Ouch! Google document proposes giving Motorola time-to-market advantage for Android devices
Here’s the text of the highlighted passage:
Do not develop in the open. Instead, make source code available after innovation is complete
- Lead device concept: Give early access to the software to partners who build and distribute devices to our specification (ie, Motorola and Verizon). They get a non-contractual time to market advantage and in return they align to our standard.
Court papers confirm what most people already knew, but what some OEMs (HTC, LG, etc.) were hoping wasn’t true. Google intends to give lead time advantage to some hardware makers over others. Yes, the Motorola purchase wasn’t just about patents.
Apple’s FRAND patent counterclaims against Samsung and Motorola
By contrast, Samsung and Motorola try to shut Apple’s products down on the basis of allegedly standards-essential patents, seeking injunctions and (in MMI’s case) an ITC import ban regardless of whether Apple might be willing to pay FRAND royalties. Contrary to making a clear distinction as Nokia did, Samsung and Motorola simply lump standards-related and unencumbered patents together as if all patents were the same.
Interesting read about Apple’s claims that Samsung and Motorola are abusing their FRAND (fair, reasonable and non-discriminatory) patents.
Especially interesting when you consider that Nokia rightly drew a distinction between the two kinds of patents, and Apple settled with them.
There Is No Plan B.
The chart totals over 100% because respondents were allowed multiple choices. That’s too bad because it skews things a bit. Yes, the iPad is stomping everyone, but 94.5% has less meaning when the total comes to nearly 150%.
It’s better to look at this one column at a time, where we can determine a device’s absolute rejection (not acceptance). For example, we don’t know that 3.8% of respondents would buy a RIM PlayBook, because it may have been their second choice, but we do know 96.2% of respondents rejected it outright, since it’s not on their list at all.
I think of the beatdown like this: for each iPad competitor (column), 90% or more of respondents rejected it. In other words, nine out of 10 people wouldn’t even put it on their list as a second choice. Meanwhile, the iPad is rejected only 5.5% of the time. Put it all together and we know not only that the vast majority of respondents are interested in the iPad, but that for most of them there is no Plan B.
The Answer Is No.
Sales not as fast as expected… a Samsung executive revealed those figures don’t represent actual sales to consumers. Instead, they are the number of Galaxy Tab devices that Samsung has shipped to wireless companies and retailers
According to one source who’s seen internal HP reports, Best Buy has taken delivery of 270,000 TouchPads and has so far managed to sell only 25,000, or less than 10 percent of the units in its inventory.
RIM has quietly cut its sales expectations for the BlackBerry PlayBook after its disappointing sales from the spring
New estimates for sales of Motorola’s Xoom tablet–available since late February–are in, but even the most optimistic predictions are scarily small and pale next to the iPad 2’s first-weekend sales numbers.
Google and Motorola’s Patents [UPDATED]
The problem, of course, is that if Motorola had a savior set of patents, it wouldn’t have been one of the first targets of Microsoft. And if Motorola’s patent portfolio were really that dangerous, Apple would have settled quickly, not dragged out patent countersuits of its own. Apple settled with Nokia pretty quickly…
Everyone’s talking about the number of patents (17,000, with more in review), but not about what they cover. I suspect few of Motorola’s patents relate to modern smartphone technology or UI because Motorola hasn’t been making them for long, and they use Android.
If Motorola’s patents haven’t worried Microsoft or Apple up to now, it doesn’t change much that they’re now in Google’s possession.
[UPDATE:] This post today re-iterates my point:
Motorola Mobility’s portfolio has failed to deter, and it has so far failed to make any meaningful headway in litigation. Motorola Mobility is on the losing track against the very two companies Google says those patents will provide protection from.
Apple Crushes Everyone In Cell Phone Customer Satisfaction Ratings
Surveys of consumers’ future buying habits mean very little. If consumers did what they said in surveys, products made via those surveys would be raging successes, but they’re not. Apple, perhaps famously, eschews such surveys, contending a customer doesn’t know what they want until they see it. So even though the future looks great for Apple in the article’s surveys, it means little to me.
There is, however, one type of survey that’s very important. Customer Satisfaction is not about the future, it’s about real people who own the device now, and how happy they are with it. I would argue it’s the only survey that really matters. Look at that chart. Apple crushes everyone by such a wide margin the other guys should be revamping their support policies, procedures and staff, not their product lines.
Motorola Introduces the DroidPad.
via droid-life.com
Apple keeps the iPhone screen size the same, but increases its resolution significantly while making the phone itself narrower and thinner. It is, after all, a handheld device.
Motorola increases the physical screen size and produces something half the size of Cleveland. It’s huge.
Pick what you want, but I can’t tell if Motorola is gunning for an iPhone/iPad hybrid or just thinks bigger is better even where it doesn’t make sense. Either way, no thanks.
The Small Wave. 